Foreign Currency Bug in the Wells Fargo Rapid Alert System

Posted on July 17th, 2011 by under Adventures | Tags: , | 2 Comments »

So I configured Wells Fargo’s* Rapid Alerts thing to send an SMS when I spend over $50 on a single purchase, and a copy of that message goes to the account inbox. Naturally, Haagen Dazs was my undoing and I got an alert for a purchase I was expecting to be ~$20. When I went to confirm the thing, the alert was in the inbox, but it displayed a transaction amount of $17.03 USD: That’s 61 QAR.

After some analysis, it looks like** purchases greater than 50 QAR (~$14 USD) will trigger the alert, so the programmer must not have converted the raw sum before making the comparison that determines if an alert should happen. I’d be sympathetic, but I’ve been swallowing 3% “Foreign Currency Conversion Fee”s left and right… and what the heck for? :-) Fortunately, it failed in a way preferable to me and is more likely to alert. I’d hate to have to deal with this in a country where the raw number is less than 50 and the USD value is greater than 50.

I’m tempted to align a few more purchases in the > 50QAR and < 50USD range so I can get some more data points.

Everybody loves screenshots

* “Wells Fargo’s” reads pretty awkwardly, doesn’t it?
** Obligatory “correlation is not causation”


2 Comments on “Foreign Currency Bug in the Wells Fargo Rapid Alert System”

  1. 1 abbey said at 7:49 pm on July 17th, 2011:

    $50 on haagan-daz is a lot. i am glad your this is a mistake. also i miss you

  2. 2 abbey said at 7:50 pm on July 17th, 2011:

    i just received a bad grammar text. i shouldnt drink and type


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